Frequently Asked Questions
Everything you need to know about shopping with Girl In Mind.
How long does shipping take and what are the costs?
We offer standard and next-day delivery options. Standard shipping typically takes 3-5 working days, while next-day delivery is available for orders placed before 4 PM Monday through Friday. Shipping costs are calculated at checkout based on your location.
What is your return policy?
We want you to love your purchase! If you are not completely satisfied, you can return any unworn items with original tags attached within 28 days of receipt for a full refund.
How do I know which size to order?
To ensure the perfect fit, please refer to our comprehensive Size Guide found on every product page. Our designs generally run true to size, but we provide specific measurements for bust, waist, and hips to help you choose.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Clearpay.
Can I track my order once it has been shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your parcel's journey.
Are your products ethically manufactured?
At Girl In Mind, we are committed to ethical sourcing. We work closely with our suppliers to ensure fair working conditions and high-quality craftsmanship across our entire fashion range.